At Go Trade Show LLC, we aim to provide fast, reliable, and affordable shipping options for all of our customers. Our online store is integrated directly with UPS, which allows us to capture live shipping rates based on the product you choose, its weight, dimensions, and your delivery location.

1. How Shipping Works

  • When you add items to your cart and proceed to checkout, our system will automatically calculate shipping costs using UPS’s live rates.
  • These rates are based on the product’s weight, size, and the delivery destination.
  • You will be presented with several shipping options during checkout, including standard and expedited services.

2. Shipping Methods

We offer a variety of shipping options through UPS to meet your needs, including:

  • UPS Ground: Reliable and cost-effective for non-urgent deliveries.
  • UPS 2nd Day Air: Faster delivery for time-sensitive orders.
  • UPS Next Day Air: The quickest option for urgent shipments.

Delivery times and costs will vary depending on the selected shipping method and your location.

3. Shipping Times

Standard production time for most of our products is 5 to 10 business days. Custom products may require additional time for proofing and approval. Once your order is ready, it will ship according to the selected UPS service.

  • Standard Shipping: Orders typically arrive within 3 to 7 business days after production is completed.
  • Expedited Shipping: Faster shipping options are available at checkout for urgent orders.

Please note that shipping times do not include the production time for custom orders. If you have a strict deadline, we recommend selecting an expedited shipping option and notifying us of your timeline.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment directly on the UPS website.

5. International Shipping

We currently ship to locations within the United States. For international shipping inquiries, please contact our customer service team, and we will be happy to assist you in finding a solution.

6. Shipping Costs

Shipping costs are calculated at checkout based on:

  • The weight and dimensions of the product(s).
  • The shipping method you select.
  • Your delivery address.

We strive to provide the most accurate shipping costs by using live rates directly from UPS.

7. Lost or Delayed Shipments

Once your order is handed over to UPS, it is the responsibility of the carrier to deliver it on time. If there are any delays, lost packages, or issues with delivery, we will assist you in working with UPS to resolve the matter as quickly as possible.

8. Freight Shipping for Large Orders

For large orders or oversized products, freight shipping may be required. Please contact us directly for a custom shipping quote if your order exceeds standard UPS shipping limitations.

9. Contact Us

If you have any questions about shipping or need assistance with an order, please reach out to us:

  • Phone: (888) 855-1691
  • Email: info@gotradeshow.com
  • Live Chat: Available on our website during business hours.